• Reduces early failure rates
• Increases quality and reliability
• Reduces manufacturing down time
• Determines integrity of components
• Defect detection in 24 to 48 hours is possible
• Real-time communication with the analyst
• Digital photographs of work in progress emailed [Example]
• Formal report emailed upon completion [Example]
• COST SAVINGS TO YOUR COMPANY

 
Two of the key elements to success in today's electronic and other high-tech industries are to be data informed and customer driven. JGAR Labs' job is to analyze and explain component and product failures then provide decision making data. The Lab performs root-cause investigations for companies looking to better understand their manufacturing or field issues. Failures aren't always driven by component- or assembly-level manufacturing defects; materials incompatibility and counterfeit components are two examples of recently identified electronic component failures.

Product failure can be caused by a range of different factors, often outside typical issues such as; defects related to assembly process control, ESD protection practices, or component handling and storage practices in the assembly facility. Like crime scene investigators, JGAR Failure Analysis/Product Analysis Lab personnel often have to study a component’s history or do destructive testing to determine the root cause of failure. The Lab’s client base includes contract manufacturing facilities and their customers, it also includes standalone customers who use specific testing services in product development or component testing.

The value of this investigative process is a rapid path to corrective action as initial engineering assumptions related to root cause of failure are often proven wrong as tests progress. In new product introduction, a failure analysis can validate assumptions about robustness of design or indicate required engineering changes.